Technical Issues
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      3. Technical Issues

      No access to the new class/group (Users)

      If there is no user- or technical error, you need to be connected to the new class/group via an invitation code.

      • Are you logged into the app with the correct email address that has access to the desired classes/groups?
      • Update the app and clear the cache by selecting "Clear cache and log out" to rule out any technical errors.
      • Ask the class/group admin for the invitation code for the new class/group – add it in the app via "Add Code". A FoxAdmin can also add you to a new class/group without providing you with the invitation code.