How do I use the FoxPay feature?

With FoxPay, payments for planned class trips, learning materials, or excursions can now be easily managed through our apps.

  1. As a connected user, you will receive the payment request as a message and can access it in the inbox of the respective class/group.
  2. You can confirm the message as usual. The requested amount, along with the date and message, will be displayed directly.
  3. After confirming the message, select how you would like to transfer the money to the teacher/educator.
  4. For cash payments, hand over the amount in cash to the teacher/educator. For bank transfers, transfer the amount using a transaction to the institution's account.
  5. If you choose bank transfer as the payment method, you will be provided with the necessary information in the next step: account holder, IBAN, and payment reference.
  6. You can copy the details to your clipboard so that you can quickly enter them during the transaction using an online banking app.
  7. If you prefer not to manually enter the details, you can use the automatically generated QR code. Upload this code to your online bank, or take a photo of the QR code from another person's phone.
  8. When manually entering the details, make sure to include the correct payment reference in the transaction. Without the correct reference, your payment may not be recognized by the school.
  9. Your payment will be processed by the system the following night. If the payment reference matches, your child's amount will be marked as paid the next day.
  10. Once your amount has been marked as paid (either by transfer or cash), your payment is officially complete.

In case of overpayment or underpayment, you will receive a notification in the Activity Feed indicating that the payment amount is incorrect. In this case, please contact the supervising teacher/educator.